Previous customers who've drifted to independent shops or competitors
Customer-pay revenue lags while warranty work dominates
Customers leave once warranty expires, taking recurring revenue with them
Valuable customer information sitting unused in your DMS
Re-engage customers already in the Las Vegas market who've stopped coming to your service department
Drive more profitable customer-pay repair orders instead of relying on warranty work
Increase how often customers return and the average value of each repair order
Attract service customers through smart marketing, not margin-killing promotions
Transform your service department into a stable, predictable revenue engine
Owners focused on long-term dealership profitability and stability
GMs seeking to optimize operations and increase absorption rates
Leaders responsible for service and parts department performance
Multi-store operators looking to scale service revenue across locations
Las Vegas • Feb 3-6, 2025