As businesses engage more with customers through online channels, the need for quality online support is higher than ever. The Live Chat feature has become one of the leading methods of support online and also yields the best customer satisfaction in the digital space. As per a recent study, over 42% of customers use live chat, whereas only 23% use email, and about 16% use forums. Due to the efficiency and immediacy of the live chat feature, customers find it easy to resolve their problems and complete their online experience without any hindrances.
At LocalClicks Pro, we offer live chat services that can be integrated with your website through a simple code. The process of starting a live chat feature on your website involves just four simple steps.
• Sign-up and select the plan that best suits your needs
• Customize the widget based on your website and business
• Add the code snippets we provide to your website
• Start getting leads and enjoying the business boost
Benefits of our Live Chat Services for your Business:
Fastest Way to Connect with Customers
With our live chat software, you can connect with customers in real time and start chatting with customers who need help instantly.
Boosts Sales
Live chat is known to increase sales significantly. When you can engage with customers at key drop-off points, there is a higher chance that they won’t abandon the shopping process and will probably complete the business transaction there.
Enhanced Customer Service
For customers who are waiting on your website, live chat is way better for delivering an enhanced customer experience. It works faster than email and is more efficient than the phone.
Cost-Efficient
Our live chat services are extremely cost-efficient as we offer flat rate pricing as opposed to the price per lead. This enables your business to incorporate this feature into your website without exceeding your budget.
If you would like to avail our live chat services and increase your sales and online reputation, feel free to contact us today.
